Privacy policy
1. Data controller
The controller of personal data submitted on this website is Trade Rebellion Kft. (registered office: 2764 Tápióbicske, Zrínyi Miklós utca 1., Hungary; tax number: 28980094-2-13; company registration number: 13-09-214709; email: info@traderebellion.hu; phone: +36 30 356 4919 / +36 70 427 7472).
2. Purpose of this notice
This notice explains what personal data we process when you use traderebellion.hu, for what purposes, on what legal basis and for how long. We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Hungarian laws.
3. Data we process
Depending on the website function used, we may process the following data:
- contact person's name
- email address
- phone number
- billing and / or delivery address
- company name and tax number in case of business orders or quote requests
- order or quote request content, notes, requested quantities and preferred currency
- technical data such as IP address, browser and device information, timestamps, debugging and security log data
4. Purposes and legal bases of processing
4.1 Contact and quote requests
If you request a quote, submit a contact form or send an individual enquiry, we process the data provided in order to prepare the quote, contact you and coordinate the request.
Legal basis: steps taken at the request of the data subject prior to entering into a contract, and the controller's legitimate interest in business communication.
4.2 Order processing
When you place an online order, we process the data provided in order to process, confirm and fulfil the order, issue invoices and organise pickup or delivery where applicable.
Legal basis: performance of a contract and steps necessary before entering into a contract.
4.3 Invoicing and legal obligations
Data related to invoicing is processed to comply with accounting and tax law obligations.
Legal basis: compliance with a legal obligation.
4.4 Customer service and complaints
Data necessary for handling questions, claims and complaints is processed in order to investigate, document and answer the matter.
Legal basis: legal obligation and legitimate interest.
4.5 Technical protection, logging and abuse prevention
We may process technical data and security logs to ensure secure operation of the website, protect forms, troubleshoot errors, prevent overload and detect or prevent abuse.
Legal basis: the controller's legitimate interest in operating the website and business processes securely.
5. Source of data
Most data is provided directly by you through website forms, when placing an order, by email, by phone or during personal communication. Technical data may be automatically transmitted by your browser, device and the web infrastructure during website use.
6. Processors and recipients
To operate the service, the controller may use technical and business partners, only to the extent necessary and under appropriate safeguards.
- hosting and application operation provider: Vercel Inc.
- cloud-based backend and database infrastructure providers
- form protection and bot protection: Cloudflare Turnstile
- email service providers and notification systems
- accounting, billing or administrative partners
- courier or logistics partners where necessary for fulfilment
7. Transfers to third countries
Some technical providers may operate infrastructure or support systems outside the European Union. In such cases, transfers are carried out with appropriate legal safeguards, such as standard contractual clauses or other protection mechanisms under the GDPR.
8. Retention periods
- Quote requests and contact enquiries: up to 12 months, or as long as justified by closing the matter.
- Order data: for the time necessary to perform the contract and for the limitation period of related disputes.
- Accounting records: for the period required by accounting laws.
- Complaint handling data: until the end of the applicable statutory retention period.
- Technical and security logs: for the period necessary for operation, troubleshooting and abuse prevention.
9. Automated decision-making and profiling
The controller does not perform automated decision-making or profiling through the website that would have legal effects concerning you or similarly significantly affect you.
10. Your rights
You have the right to:
- request information about your processed personal data,
- request access to your data,
- request rectification of inaccurate data,
- request erasure where the legal conditions are met,
- request restriction of processing,
- object to processing based on legitimate interest,
- exercise your right to data portability where applicable.
Contact
You can send your request to info@traderebellion.hu.
11. Remedies
If you believe that the processing of your personal data violates applicable data protection rules, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH), or turn to a competent court.
NAIH: 1055 Budapest, Falk Miksa utca 9-11., Hungary; website: www.naih.hu.
12. Data security
The controller applies appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, deletion, damage or destruction.
13. Cookies and technical processing
Technically necessary cookies or similar technologies may be used for the operation of the website. If statistical, marketing or other non-essential cookies are introduced later, a separate detailed cookie notice and, where required, consent management will be provided.
14. Changes to this notice
The controller reserves the right to update this notice if the legal environment, service operation or data processing practices change. The current version is always available on this page.
Trade Rebellion Kft.